VetStreamTV respects your privacy. This Privacy Statement explains our practices, including the collection, use, and sharing of information from or about you in connection with your use of “VetStreamTV Services.” The term “VetStreamTV Services” refers to our video service, including the selection of shows, clips, movies, and other content we offer (collectively, the “Content”), as well as any other products, features, tools, materials, or other services offered from time to time by VetStreamTV.
For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us by email at privacy@VetStreamTV.com.
You can also write to us at the following address: VetStreamTV, Inc., 12420 Santa Monica Boulevard
Los Angeles, CA 90025
Collection of Information
VetStreamTV may collect the following information from or about you:
Information You Provide To Us. We collect information you provide to us. For instance, when you register to use the VetStreamTV service, we may collect your name, email address, birth date, gender, credit card information, billing address, ZIP code, and other information. In addition, VetStreamTV may collect information you provide to us when you respond to surveys, set your preferences, contact us through customer service or by other means, or participate in promotions that VetStreamTV may offer from time to time.
Usage and Log Data. We collect information when you use the VetStreamTV Services . Examples of this information may include your IP address, device, browser and software characteristics (such as type and operating system), location (which may include precise location data), activity on VetStreamTV Services including information about the videos you view on Hulu (e.g., show titles and episode names), page views, ad data, referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information.
Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. These technologies are discussed below.
Cookies and Local Storage. One technology we use is called a cookie. A cookie is a small data file that is transferred to your computer’s hard disk. We may use both session cookies and persistent cookies to better understand how you interact with the VetStreamTV Services to monitor aggregate usage by our users and web traffic routing on VetStreamTV Services, and to customize Content. These uses allow us to improve the VetStreamTV Services. We may create a unique device or user ID for you and store it in a cookie so we can customize your experience based on your preferences.
We may collect information through other kinds of local storage (also referred to as “Flash cookies”) and HTML5 local storage, including in connection with features such as volume/mute settings for the Video Player. Because these technologies are similar to browser cookies, they are sometimes called “browser cookies,” even though they may be stored in different parts of your computer.
Web Beacons or Pixels. In addition to cookies, we may use other technologies such as web beacons or pixel tags, which can be embedded in web pages, videos, or emails, to collect certain types of information from your browser or device, check whether you have viewed a particular web page, or email message, and determine, among other things, the time and date on which you viewed the Content, the IP address of your computer, and the URL of the web page from which the Content was viewed.
Third-Party Data. We may collect information about you from other sources, such as data aggregators, public databases, and our business partners. Examples of this may include information (whether identified, de-identified or anonymous, and whether collected online or offline) about your interests, demographic data, purchasing behavior, and your activities online (such as websites visited and advertisements viewed).
While using the VetStream TV service you will have opportunities to post reviews or other information publicly, and third parties could use the information you disclose;
Certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device;
Social plugins (including those offered by Facebook, Twitter, Pinterest, and Google) allow you to share information on those platforms.
Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Your Information and Rights:
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.
You can most easily do this by visiting the “Your Account” portion of our website, where you have the ability to access and update a broad range of information about your account including your password, your VetStreamTV payment information, and you may also modify your subscription plan. You must be signed in to access “Your Account.”
To make requests, or if you have any other question regarding our privacy practices, please contact us at privacy@VetStreamTV.com.
We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort, or could expose us to operational risks such as free trial fraud. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement.
We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.
You must be 18 years of age or older to subscribe to the VetStreamTV service.